GapSolutions Norway A/S
PrivacyPractitioners.no
Åstadryggen 7, 1396 Billingstad
Org. nr.: 996 848 639
Email: hei@personvernpraktikerne.no
Phone +47 922 92 400
(hereinafter referred to as GAP-NO)
GAPSolutions A/S
Uraniavej 6, 8700 Horsens
Denmark
CVR No.: 38582356
(hereinafter referred to as GAP-DK)
Content
- The parties and the delivery model
- Customer responsibility
- Price and fee
- Intellectual property
- Confidentiality
- Processing of personal data
- Liability and Limitation of Liability
- Default
- Entry into force and termination of the agreement
- Transfer of rights and obligations
- Change procedure
- Netting
- GDPR Basic Course - Terms and Conditions for Digital Content
Together with the order confirmation, these terms and conditions of sale and delivery constitute the agreed terms for the cooperation between the CUSTOMER and GAP-NO/GAP-DK, hereafter referred to as the AGREEMENT. The CUSTOMER, GAP-NO, and GAP-DK will hereafter collectively be referred to as the «PARTIES.» The specification of price and scope of deliveries from GAP-NO/GAP-DK is stated in the order confirmation and any other direct written correspondence between the PARTIES.
1. The Parties and the Supply Model
GAP-NO offers courses and consulting services in privacy and information security, and is the distributor in Norway of GapPortalen.
GAP-DK provides user profiles and is the developer, operator, and maintainer of the GapPortal.
The CUSTOMER purchases user rights to the GapPortalen from GAP-DK and receives an invoice from GAP-DK. The CUSTOMER purchases training and consulting services from GAP-NO.
GAP-NO operates under the brand name Privacy Practitioners for its consulting and advisory services. PersonvernPraktikerne is not a separate company, but a brand used by GAP-NO in communication and marketing.
2. Customer Responsibility
The customer is responsible for obtaining the necessary information and entering it into the GapPortal.
In connection with course and consulting services provided by GAP-NO, the CUSTOMER is responsible for providing necessary and relevant information about the CUSTOMER's business.
The CUSTOMER is responsible for ensuring that the tasks the CUSTOMER requests GAP-NO to perform do not infringe on third-party interests.
The CUSTOMER is responsible for keeping the PARTIES updated on changes in employee numbers that may affect pricing.
3. Price and fee
As consideration for access to the GapPortal, the CUSTOMER will pay a subscription fee, invoiced at the agreed-upon rates, in advance on a yearly basis.
Unless the subscription is verbally canceled at least 30 days before renewal, each subscription is automatically renewed for one year at a time.
Fees for courses and consulting services are invoiced at agreed rates. Fixed-price packages are invoiced in advance.
All prices are adjusted annually according to the Consumer Price Index (CPI). Subscription prices are calculated based on the number of employees and are adjusted annually upon renewal. Price increases beyond the Consumer Price Index will be announced 60 days before the subscription renewal.
For package solutions based on the number of hours, the number of hours constitutes the maximum delivery from GAP-NO related to the package solution. Unused hours cannot be offset against the agreed fee or redeemed for other performance from GAP-NO.
All invoices and subscriptions can be charged a fee per invoice, and are due for payment with a 10-day payment deadline. In the event of payment after the due date, interest will be calculated in accordance with the Interest on Overdue Payments Act.
In case of non-payment, GAP-NO has the right to stop the work, and GAP-DK has the right to suspend the user rights to GapPortalen until payment is received.
4. Intellectual Property Rights
The customer has the right to use the documents and templates available in the GapPortal to the agreed scope and purpose. Neither the portal login nor associated material may be disseminated to others. If this occurs, it shall be considered a breach of the AGREEMENT, cf. section 8, as well as a violation of GAP-DK's copyright. This shall result in liability for damages, cf. section 7, and GAP-DK and GAP-NO shall have the right to take legal action.
GAP-DK and GAP-NO retain all rights to the GapPortal, its ideas, inventions, and the material they have prepared, and have the right to use the GapPortal, ideas, inventions, know-how, and material for completing assignments for other clients.
Upon completion of the assignment, GAP-DK and GAP-NO are obligated, upon request, to return all materials received from the CLIENT. Correspondingly, GAP-DK and GAP-NO shall provide all documentation, guides, and the like that have been specifically prepared for the purpose of fulfilling the assignment for the CLIENT.
The customer is responsible for securing their own intellectual property rights.
Confidentiality
PARTIES are mutually obligated to treat all information not generally known and related to the other party as confidential, and to handle such information responsibly and in accordance with applicable professional standards.
Confidential information received from the other party may be made available to relevant individuals if necessary to fulfill the purpose of the assignment.
The duty of confidentiality applies to employees, subcontractors, other external advisors, and other third parties, regardless of whether they assist in the execution of the assignment.
The duty of confidentiality also applies after the assignment has ended and the agreement has terminated.
6. Processing of personal data
GAP-NO processes personal data about the CUSTOMER's contact persons, employees, and any prospects in accordance with GDPR and Norwegian personal data legislation.
For customers of GapPortalen, GAP-DK is the data processor for the personal data processed within the portal solution itself, and a separate data processing agreement is concluded between the CUSTOMER and GAP-DK in accordance with GDPR Article 28.
For contact information, billing data, and other details that GAP-NO processes in its systems (CRM, accounting, communication), GAP-NO is the data controller.
Full information on GAP-NO's processing of personal data can be found in our Privacy policy.
7. Liability and Limitation of Liability
PARTENE shall be liable for defects and delayed delivery of agreed services, provided that the defect or delay is due to negligent or intentional act or omission.
PARTENE er erstatningspliktig for brudd på taushetsplikten og krenkelse av GAP-DK og/eller GAP-NOs immaterielle rettigheter. Ansvaret for direkte eller indirekte krenkelse av GAP-DK og/eller GAP-NOs immaterielle rettigheter kan medføre krav om minimumsbetaling av et beløp tilsvarende DKK 100.000 per hendelse, uavhengig av at et økonomisk tap kan redegjøres for.
PARTENE er tilsvarende ansvarlig for sine medarbeideres handlinger og unnlatelser etter gjeldende rettsregler.
GAP-DK and/or GAP-NO shall not be liable for any loss resulting from the use of GapPortalen, its content, or GAP-DK and/or GAP-NO's support. This applies to both direct and indirect damages, as well as business and financial losses incurred by the CUSTOMER in connection with the use of GAP-DK and/or GAP-NO's products or services.
It is thus the CUSTOMER's own responsibility how information made available by GAP-DK and/or GAP-NO is used.
If a party is prevented from fulfilling its obligations under the AGREEMENT due to extraordinary circumstances that the PARTIES could not have foreseen (force majeure), this shall not be considered a breach. The other party shall in such cases be entitled to terminate the AGREEMENT if the impediment causes a significant delay in the performance of the prevented party.
GAP-DK and/or GAP-NO's liability to the CUSTOMER does not include the CUSTOMER's or any third party's loss resulting from operational disruptions and other business losses, lost revenue/profit, or other indirect damages.
GAP-DK and/or GAP-NO's liability for damages is limited to the remuneration that GAP-DK and/or GAP-NO has received for the last year's delivery to the CUSTOMER.
8. Default
Each PARTY has the right to terminate the AGREEMENT without notice in case of a material breach by the other party.
If a PARTY rightfully terminates the AGREEMENT due to default, such PARTY may claim damages resulting from the default.
If GAP-DK and/or GAP-NO terminates the AGREEMENT due to non-payment by THE CUSTOMER, GAP-DK and/or GAP-NO shall be entitled to close access to the GapPortal and maintain claims for payment for the commitment period.
If the CUSTOMER rightfully terminates the AGREEMENT due to default, GAP-DK and/or GAP-NO shall only be entitled to remuneration for deliveries up to the time of termination.
The termination of the agreement requires the party wishing to terminate the agreement to provide written notice to the other party, describing the breach and stating that the agreement will be terminated if the breach is not remedied within 10 days.
9. Entry into force and termination of the agreement
The agreement enters into force on the date the order confirmation is received.
The subscription period takes effect when the AGREEMENT is confirmed and renews automatically each year until terminated.
Subscriptions must be canceled at least 30 days before the renewal date.
The agreement can only be terminated in writing.
User rights to the GapPortal will cease upon termination of the subscription. Upon termination of the GapPortal subscription, the CUSTOMER is themselves responsible for extracting their own data from the GapPortal.
10. Transfer of rights and obligations
Neither party may transfer its rights and obligations under this agreement to a third party without the written consent of the other party.
11. Change Procedure
Amendments to the AGREEMENT can only be made by the PARTIES confirming an addendum to the agreement in writing.
12. Knitting
If a dispute arises between the PARTIES regarding the interpretation or legal effects of this agreement, the dispute shall be sought to be resolved through negotiations.
If such negotiations do not succeed, the dispute shall be settled in accordance with Norwegian law, and with Asker and Bærum District Court as the competent court.
13. GDPR Basic Course — Conditions for Digital Content
This section applies to the purchase of GDPR Basic Course with Diploma delivered via kurs.personvernpraktikerne.no, and supplements the other provisions in these terms and conditions of sale and delivery.
Digital content and the right of withdrawal
The course is digital content delivered over the internet. According to the Consumer Contracts Act, Section 22, letter b, the right of withdrawal is lost at the moment the delivery of the digital content begins, provided that the CUSTOMER has given explicit consent to this in advance and confirmed that they understand that the Consumer Contracts Act then does not apply. Such confirmation is obtained at the time of purchase.
If delivery has not begun, the ordinary right of withdrawal of 14 days from the date of purchase applies.
Payment model and access
B2C - Individuals: The course is purchased as a one-time purchase per participant. The price provides twelve (12) months of access to the course content from the date of purchase.
B2B — Businesses: Volume licenses are offered for groups. Price and scope will be agreed upon in writing and will be stated in the order confirmation.
Renewal: After the twelve-month access period has expired, the CUSTOMER may renew access for 50% of the current list price. Renewal is optional and does not occur automatically.
Diplomacy and validity
Upon completion of the course and passing the final test, a digital diploma will be issued. The diploma documents that the course was completed on the date of issue. The diploma has no formal expiration date, but GAP-NO recommends that knowledge be updated after twelve (12) months, as regulations and best practices in data protection change over time.
Claims and Technical Defects
If the CUSTOMER experiences technical errors that prevent access to the course content, this should be reported to GAP-NO at hei@personvernpraktikerne.no without undue delay. GAP-NO will within a reasonable time rectify the situation or provide compensatory access.
Do you have questions?
If you have any questions about these terms, or if you have questions about a specific delivery, please feel free to contact us:
Email: hei@personvernpraktikerne.no
Phone +47 922 92 400
GapSolutions Norway A/S
PrivacyPractitioners.no
Version log
Version 2.1 — effective from 2026-05-16
Changes from v2.0: Added Section 13 (GDPR Basic Course — Terms and Conditions for Digital Content) containing provisions on the right of withdrawal (Section 22(b) of the Right of Withdrawal Act), payment model (B2C one-time purchase, B2B volume licenses, renewal at 50% of % list price), certificate validity, and complaint procedure for kurs.personvernpraktikerne.no.
Version 2.0 — effective from 2026-04-27
Changes from October 2024 version: address updated (Klingenberggata 7b, 0161 Oslo → Åstadryggen 7, 1396 Billingstad), jurisdiction changed (Oslo District Court → Asker and Bærum District Court), «GDPR Portalen / GRC Portalen» simplified to «GapPortalen», company name clarified, contact information added, new section 6 on privacy, PersonvernPraktikerne clarified as a brand name, table of contents and version history added, invoicing of portal customers clarified (GAP-DK invoices directly).
Previous versions: October 2024 — valid until 2026-04-27